The Utilities Department is responsible for providing water and sewer to Queen Creek residents and for the billing, collection and payments of the utility accounts.
*TOWN OF QUEEN CREEK AUTO BILL PAY HAS A NEW ADDRESS**
The Town of Queen Creek is streamlining our bill payment process for payments that are mailed to the Town or processed through Bill Pay at your bank. If you are using either of these methods to pay your utility bill, the new address to use is: Chase Lockbox, P.O. Box 64748, Phoenix, AZ 85082-4748. The new address is reflected on the payment coupon and envelope that is included with your monthly bill. For faster, more efficient service, please contact your bank and inform them of our new mailing address. Thank you!
To utilize this service you must register your account. Once you are registered you can view your account balance, sign up for on-line bill pay or submit a one-time bill payment. Click here to register now or view your account.
Online payments are safe and secure. Use AutoPay or one-time payment for automatic withdrawal from your bank account, debit or credit card. If you bill pay through your bank, note the forthcoming change of address above. This program provides the freedom of onetime or recurring payment schedules. Simple, easy and safe, using AutoPay means never worrying about a late utility bill again! Click the button to sign up below.
The Town of Queen Creek's Utility Department has gone green! If you pay your bill online each month and would like to stop receiving a printed bill in the mail, login to your account here and sign up for paperless billing. We'll take care of the rest!
Once you sign up, you’ll receive an email at the beginning of each month letting you know your bill is ready to view online. Help us save valuable resources by signing up for paperless billing today!
Pay by Mail
Use the return envelope included with your bill to send payment. Payments may be mailed to:
Pay in Person
Please pay your bill at the Customer Service counter which is located on the first floor of the Municipal Services Building, 22358 S. Ellsworth Road, Queen Creek, AZ 85142. Office hours are Monday through Thursday, 7 a.m. to 6 p.m. The office is closed Friday through Sunday and on holidays.