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Trash and recycling services will be impacted for residents in Zone 3 on Thanksgiving Day; services will be delayed until Friday. Residents will need to have their carts out by 6 a.m. on Friday, Nov. 29 for service. As a reminder, residents may schedule bulk trash services online at QueenCreek.org/BulkTrash.

Sewer/Wastewater

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The Town of Queen Creek operates a sewer utility system serving the Town Center and much of the planned higher density residential areas in the community. Our purpose is to provide reliable, high quality sewer collection services in an efficient and environmentally sensitive manner. To see if you are in the Town of Queen Creek's sewer service area please view the sewer service map.

Sewer services are established at the time a water service account is set up. Sign up online or contact a customer service representative at (480) 358-3450.

Need to Report an Issue?

  • sewer blockages
  • sewer overflows
  • sewer odors
  • pipeline breaks

Please call (480) 358-3450

Sewer Fee Adjustment Update

Winter average & rate adjustments postponed until July, 2019.

On June 5th 2019, the Queen Creek Town Council approved a wastewater rate reduction. This reduction lowered the “flow factor” used to calculate sewer charges for the Town’s wastewater customers. Because wastewater usage is not metered, usage charges were based on 90% of a user’s average winter water use during the months of December, January, and February. This 90% flow factor is being reduced to 70% to better reflect the portion of water flowing into the Town’s sewer system. Additionally, consistent with these changes, the monthly rate for new sewer customers has been reduced from $43.46 to $36.90.  These changes will become effective on the July 2019 billing cycle.

While the Town implements this rate reduction, recalculation of user’s average winter water use and requested sewer rate adjustments have been postponed until July’s billing cycle.

Also, please note, 2019’s sewer averaging and adjustment schedule will be utilized moving forward. Therefore, new sewer averages and applicable sewer rate adjustments will become effective annually in July.  

Sewer fees are based on 70 percent (for single-family residence) of the water consumption billed during three (3) 28- to 35-day billing cycles during the winter months. This could include water consumption during a portion or all of November, December, January, and February depending on when your water meter is read. If you filled a swimming pool or experienced a significant leak, you may have a qualifying event. If you believe you have a qualifying event and would like your sewer charges reviewed for possible adjustment, please complete the Sewer Fee Adjustment Form.

Queen Creek Sewer Master Plan Report

The purpose of this report is to provide the Town of Queen Creek with a Sewer Master Plan for the wastewater collection system. The report provides a system capacity analysis of the existing and the proposed ultimate systems.  Based on this analysis, a capital improvement project (CIP) has been prepared to assist the Town in fiscal planning by providing a prioritization of CIP projects.  

Reclaimed Water Recharge and Reuse

While most everyone prefers to "flush it and forget it," the Town of Queen Creek, the Town of Gilbert and the City of Mesa announced the opening of the Greenfield Water Reclamation Plant (GWRP) in April 2007. The three communities jointly own the plant, and the City of Mesa operates and maintains it for the three municipalities. Currently the plant can process a liquids capacity of 16 million gallons per day (MGD), with an eventual capacity of 52 MGD. The plant produces reclaimed water with an A+ quality, as per the Arizona State Department of Environmental Quality. 

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