Request for Sewer Fee Adjustment

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On June 5th 2019, the Queen Creek Town Council approved a wastewater rate reduction. This reduction lowered the “flow factor” used to calculate sewer charges for the Town’s wastewater customers. Because wastewater usage is not metered, usage charges were based on 90% of a user’s average winter water use during the months of December, January, and February. This 90% flow factor is being reduced to 70% to better reflect the portion of water flowing into the Town’s sewer system. Additionally, consistent with these changes, the monthly rate for new sewer customers has been reduced from $43.46 to $36.90.  These changes will become effective on the July 2019 billing cycle.

While the Town implements this rate reduction, recalculation of user’s average winter water use and requested sewer rate adjustments have been postponed until July’s billing cycle. 

Also, please note, 2019’s sewer averaging and adjustment schedule will be utilized moving forward. Therefore, new sewer averages and applicable sewer rate adjustments will become effective annually in July

Please correct the field(s) marked in red below:

PURPOSE:  Information provided on this form will be used to adjust sewer service fees for water consumption that was not disposed of through the Town’s wastewater collection and treatment system. Fees are based on 70 percent (for single-family residence) of the water consumption billed during three (3) 28- to 35-day billing cycles during the winter months. This could include water consumption during a portion or all of November, December, January, and February depending on when your water meter is read. If you filled a swimming pool or experienced a significant leak, you may have a qualifying event. If you believe you have a qualifying event and would like your sewer charges reviewed for possible adjustment, please provide the following information:

1
Name
 *
2
Account Number
 *
3
Service Address
 *
4
Subdivision
5
Home Phone
 *
6
Alternate Number
7
From November 1 through February 28 , please estimate the following for your property (if applicable):
From November 1 through February 28 , please estimate the following for your property (if applicable):
8

The above information is true and accurate to the best of my knowledge.  I understand that the given values are subject to verification and if there are errors, I will be charged for any incorrect allowance not previously billed.

 *
The above information is true and accurate to the best of my knowledge. I understand that the given values are subject to verification and if there are errors, I will be charged for any incorrect allowance not previously billed.

Allowances based on the information provided will be reflected in future bills. Rate adjustments will not be made for the months prior to the date this form was submitted. Once approved, sewer adjustments will remain effective through June's billing cycle. Please submit the completed form online (preferred) or by mail, fax, or e-mail to:

 

Town of Queen Creek, Attn: Sewer Adjustment, 22358 S. Ellsworth Road, Queen Creek, AZ 85142 or fax to 480-358-3001 or scan and e-mail to seweradjustmentforms@QueenCreek.org.

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