On June 5th 2019, the Queen Creek Town Council approved a wastewater rate reduction. This reduction lowered the “flow factor” used to calculate sewer charges for the Town’s wastewater customers. Because wastewater usage is not metered, usage charges were based on 90% of a user’s average winter water use during the months of December, January, and February. This 90% flow factor is being reduced to 70% to better reflect the portion of water flowing into the Town’s sewer system. Additionally, consistent with these changes, the monthly rate for new sewer customers has been reduced from $43.46 to $36.90. These changes will become effective on the July 2019 billing cycle.
While the Town implements this rate reduction, recalculation of user’s average winter water use and requested sewer rate adjustments have been postponed until July’s billing cycle.
Also, please note, 2019’s sewer averaging and adjustment schedule will be utilized moving forward. Therefore, new sewer averages and applicable sewer rate adjustments will become effective annually in July.