Trash and recycling services will be impacted by the holidays for residents in Zone 2 and 3:

  • Residents in Zone 2 will be delayed until Thursday, Dec. 26 and Thursday, Jan. 2

  • Residents in Zone 3 will be delayed until Friday, Dec. 27 and Friday, Jan. 3

  • Bulk Trash- Residents in Zone 1 will be delayed until Thursday, Jan. 2

Residents will need to have their carts out by 6 a.m. on their scheduled day for service. As a reminder, bulk trash services can be scheduled online at

CAGRD Credit Policy Update

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Eligible Town of Queen Creek water customers may see reduced property tax bills as a result of the Queen Creek Town Council’s policy decision to further shorten the timeframe to apply CAGRD credits and, in cases where credits have been exhausted, provide additional credits.

Resolution 1256-19 will be reflected on fall property tax bills. If the groundwater use exceeds the credits available, 100% of the available credits will be applied and the balance will remain the responsibility of the individual property owner. Beginning the following year (FY 2020/2021), GWECs previously purchased by the Town, will be used to replenish the groundwater credits for all eligible properties, resulting in no CAGRD assessments for pre-2004 subdivisions.  

Who will be impacted?

  • The change impacts Town of Queen Creek water customers (residential and HOAs) whose properties were developed between 1996 and 2003, which includes approximately 13,400 parcels (an interactive map is available at
  • Most impacted customers will see decreases, some significant, in their CAGRD assessments. Those customers whose subdivisions have exhausted their CAGRD credits may see an increase or no change in their assessments depending on their specific water use. If a customer is not currently paying a CAGRD assessment, due to receiving a 100% credit, that will continue. Any customer, regardless of the amount of credit they are receiving, may see an increase in their CAGRD assessment if their individual water use in 2018 increased when compared to 2017.
  • The policy change only impacts properties developed between 1996 and 2003. Properties on a fixed credit, developed after 2003, receive a credit for one-third of their water use until their credits are exhausted. The Town is working on a strategy to reduce and/or eliminate CAGRD assessments for post-2003 subdivisions.
  • To discuss your water usage, contact the Town of Queen Creek’s water conservation office at 480-358-3455.

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How will the credits be applied?

  • The change will be reflected on water customer’s fall 2019 property tax bill (issued by Maricopa County or Pinal County, depending on the customer’s county of residence). If the customer does not have a mortgage, the property tax is bill is sent directly to them. If the customer has a mortgage, the bill will be sent to their mortgage company; specific information should be listed on each property’s escrow reconciliation.
  • By 2021, all pre-2004 CAGRD properties will have a zero CAGRD assessment.

Why the change?

  • The Town’s approach to water resource management and the related strategy is a system-wide responsibility. This policy change maximizes financial relief to water customers whose properties were developed between 1996 to 2003 and addresses the significant CAGRD assessment disparity between subdivisions, which adversely impacts residential mobility and economic growth within the community.

Calculate Estimated CAGRD Charges

Download the calculator to estimate your 2019 CAGRD charges. Because of the policy change, pre-2004 subdivisions will not have CAGRD charges, other than the enrollment fee per property, by 2021.

CAGRD Calculator

What’s next?

Queen Creek will continue to develop and implement a long-term water resource strategy. Recently, the Town contracted with a water consultant to develop a water resource master plan to identify the Town’s current supply and demand for water and make recommendations regarding  the future supplies and infrastructure necessary to meet the growing needs of the community. A major objective in this planning process is to reduce the system’s reliance on CAGRD as a single assured water solution and establish a local portfolio of renewable water resources that includes a variety of diverse components.

Additional questions? Please contact Queen Creek’s water conservation specialist at 480-358-3455 or for questions related to billing. For questions related to assessments, contact