Trash and recycling services will be impacted for residents in Zone 3 on Thanksgiving Day; services will be delayed until Friday. Residents will need to have their carts out by 6 a.m. on Friday, Nov. 29 for service. As a reminder, residents may schedule bulk trash services online at

Rumors in the QC

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The Town of Queen Creek would like to clear up some misconceptions you may have heard. If you have a rumor you would like clarified, please email


Myth: In gated communities, law enforcement and fire services are not provided. 

Fact: Law enforcement and fire service is provided to all areas, regardless of living in a gated community. The responding agency depends upon where the community is located. In the Town limits of Queen Creek, Queen Creek Fire & Medical Department is the fire service provider and the Maricopa County Sheriff's Office - District 6 is the law enforcement provider. 

Myth: The Town of Queen Creek produced and/or endorsed the Queen Creek and San Tan Valley comparison video.

Fact: The Town of Queen Creek did not produce the video and does not endorse its content.

Myth: I used to live in Queen Creek until we suddenly got the name "San Tan Valley."

Fact: Because the U.S. Postal Service establishes ZIP codes for efficient mail delivery, Queen Creek ZIP code boundaries do not always match the Town of Queen Creek’s incorporated municipal boundaries. This has caused a great deal of confusion over the years because the services provided outside of Town limits are very different than those provided to residents within the Town of Queen Creek. Areas outside the incorporated Town limits are often referred to as Queen Creek since the "Queen Creek" name is used in property mailing addresses assigned by the post office. 

The unincorporated areas of Pinal County, known as San Tan Valley, have never been in the Town limits of Queen Creek. However, some areas are included within the Town’s planning area, which extends beyond the Town’s official boundaries. To stop providing services to an area within its incorporated area, the Town would have to “deannex” the area. The Town of Queen Creek has never "deannexed" any property.

For example, residents within the Town of Queen Creek:
- Receive emergency services from the Queen Creek Fire & Medical Department and Maricopa County Sheriff's Office District 6 - Queen Creek
- Curbside trash and recycling services from the Town of Queen Creek
- Vote in Town of Queen Creek elections

Some examples of services received by residents in the San Tan Valley area include:
- Receive emergency services from Rural/Metro and the Pinal County Sheriff's Office
- Curbside trash and recycling services received on an individual or HOA-contracted basis
(Posted April 25, 2017)

Myth: The Town of Queen Creek is actively seeking annexations in Pinal County

Fact: Historically, the Town of Queen Creek’s philosophy for residential and commercial annexations has been for the property owners to initiate discussions.

Roadways and necessary right-of-way have been approached differently as the Town did not include any roadways when it incorporated in 1989 and acquiring land is often necessary to accomplish roadway improvements. Maricopa and Pinal counties often require the Town to annex roadways as part of joint projects. Having the Town annex the roads provides faster maintenance and local control.

Additionally, there are State laws that guide the annexation process; a majority of the property owners in the defined area must be in favor of annexation, in addition to a majority of property value, for an area to be annexed by the Town.

In considering applications for annexation, the Town Council reviews the following criteria to establish the interest in bringing the property into the Town:

  • Financial: Analysis of fiscal impact to the Town including one-time and recurring revenues and expenses.

  • Economic Development: Potential for desired growth; job creation in targeted clusters and opportunities identified in the Town’s Economic Development Strategic Plan.

  • Civic: Growth of our political subdivision, civic pride, and sense of community.

  • Planning and Building: Impacts to the Town land use program; parks, trails and open space program; surrounding properties; extent of compliant/non-compliant structures.

  • Public Safety: Impacts to existing program; demand for new services.

  • Legal: Considerations for successful annexation; identification of required process and procedures.

To learn more about the annexation process, visit (Posted June 4, 2018)

Myth: I heard that Queen Creek is going to be annexing the San Tan Heights neighborhood. Is that true?

Fact: No, that is not true. There are currently no contiguous boundaries that would legally allow the Town to consider annexing the San Tan Heights community.

Myth: Water lines aren't buried deep enough to prevent weather from impacting water temps.

Fact: Queen Creek water lines are buried at a standard four to five feet depth from the water main in the streets to the meter boxes. After the meter box, water lines to each house must be buried at a depth of one to two feet per the Town Building Code, and are inspected by the Town Building Inspector for compliance. These depths are consistent with communities throughout the valley. 

The temperature of the water can be affected by the different ways homes are constructed. For example, if the home-builder buries the water line at the minimum depth of one foot and then uses either crushed granite or rock over the water line, the temperature of the water is more likely to be hotter. Additionally, if the home-builder runs the water line through the attic of the house and not underneath the foundation or driveway, the water temperature may also be affected by outside weather conditions. (Posted Aug. 9, 2016)

Myth:  The Town can pick and chose which businesses (restaurants) can open in Queen Creek.

Fact: If a parcel of land or a commercial center is zoned appropriately for a particular use, Town staff can only guide the process of site selection, but does not make the final investment decision on the type of restaurant, retailer or service provider that locates in a particular shopping center or location in Town.

Town staff works with a variety of businesses, including chains and locally owned companies, to help identify locations in Queen Creek that might interest them. Ultimately the final site decision is up to the business owner, franchisee, land owner or landlord. Each business has criteria and requirements that are analyzed prior to making a decision on location, criteria may include traffic counts, trade area, parking, visibility and/or proximity to a freeway. Independent or locally owned businesses may also consider proximity to home and lease rates. (posted Dec. 16, 2015)

Myth: There are no law enforcement officers based in Queen Creek, MCSO responds from Phoenix.

Fact: The Town of Queen Creek contracts with Maricopa County Sheriff’s Office (MCSO) to provide law enforcement services. MCSO District 6 is dedicated to the Town of Queen Creek, with a station strategically located at 22308 S. Ellsworth Road. The Queen Creek MCSO station consists of 45 personnel including command personnel, supervisors, administrative staff, patrol deputies, detectives, a crime analyst, school resource officer and special service deputies (crime prevention, community outreach and traffic enforcement), many of whom also live in Queen Creek. While not based in Queen Creek like District 6, as part of the contract, the Town also has access to a vast array of additional MCSO resources including K-9s, SWAT/EOD, aviation (helicopters and fixed wing), Search and Rescue, and many other specialized investigative and support services who may be called out on an as-needed basis. (posted Dec. 16, 2015)

Myth: Six Flags is coming to Queen Creek.

Fact: There are no plans for Six Flags, or any amusement parks, to open in Queen Creek at this time. (posted Dec. 16, 2015)

Myth: I received a drone for Christmas, I can fly it anywhere.

Fact: The FAA recently issued specific guidelines for operating drones (unmanned aircraft systems) near airports. Specifically, drones cannot be operated within a five-mile radius of any towered airport without first notifying the airport and control tower. Portions of the Town fall within the five-mile radius of the Phoenix Mesa Gateway Airport Authority (PMGAA), see the map below. If you are within the PMGAA notification area, visit or call 480-406-7464 before operating a drone. Sky Harbor Airport also offers an online notification form.

Myth: The Town is going to tear down Horseshoe Park and build houses.

Fact: No, there are not any plans to close the park or tear it down. Horseshoe Park is an investment the Town has made in its economic development, and the park serves as a key destination within our community. Promoters host events at the park throughout the year for the whole family to enjoy - most even offer free admission for spectators! For a complete list of events, please check out the calendar at (March 14, 2016)

Myth: The Town and MCSO are increasing speed enforcement to increase revenues.

Fact: The Town's law enforcement provider is the Maricopa County Sheriff's Office and an important aspect of overall community safety is reduction of traffic accidents, and in particular, accidents involving injuries. Accidents and general complaints about driver behavior have increased over the past year. As a result, traffic patrols and enforcement have increased to reduce accidents and improve driver safety in the community. Neither the Town nor MCSO receive any revenues from traffic tickets or fines imposed by the Court; there are no revenues received as a result of increased patrols. However, when accidents are reduced, the costs to public safety are reduced as deputies are often tied up for hours attending to the accident. The Town's deputies can spend their time on other areas of community safety, redirecting those resources to other important needs.

Myth: It doesn't matter if I recycle "right" in Queen Creek, it all just goes to the landfill anyway. 

Fact: Recycling "right" does matter!

What changes have occurred in the recycling industry recently?

With single-stream curbside recycling it has become more convenient for residents to recycle, but also easier to contaminate your recycle cart. Food and drinks, Household Hazardous Waste (HHW) and human waste (diapers) or pet waste can contaminate an entire load of recyclables.  Tanglers such as garden hoses, plastic bags and wrap, and electronic wires and cords cause issues with the sorting machinery, resulting in costly repairs and processing delays.

Starting in 2018, stricter guidelines were passed by some of the largest importers of US recycling, requiring buyers to reduce contamination levels to .5% or below. According to the National Waste & Recycling Association about 25% of curbside recycling is contaminated.

So how does it affect residents in Queen Creek?

In Queen Creek the contamination level hovers between 8-9%, lower than the national average which improves the quality of recyclable materials that can be recycled into new materials. This low contamination level also carries over as savings to the residents for trash and recycling services.

The Town has been very active since the program's inception with an enhanced education and outreach program established with the goal of minimizing and reducing contamination.

What can residents do?

  • Recycle only items listed on the QC Recycles acceptable list.  
  • Recyclables should be free of food and drinks (rinse when needed).
  • Cardboard boxes should be broken down and free of Styrofoam or plastic packing materials.
  • Plastic bags are the largest contaminate in your recycle cart. Do not bag recyclables or place plastic bags or plastic wrap in your blue cart.